Frequently Asked Questions
Everything you need to know about your PSD shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like underwear and face masks cannot be returned.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit for our athletic and lifestyle apparel.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic PSD merchandise, including our exclusive licensed collaborations and signature collections.